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SALE ENDING TODAY!
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SALE ENDING TODAY!
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SALE ENDING TODAY!
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SALE ENDING TODAY!
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SALE ENDING TODAY!
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Frequently Asked Questions

You can track your order anytime here: Track Your Order

If the page is confusing or your tracking isn't updating for you, send us your order number at support@trynovra.com and we'll check it out for you.

International shipping usually takes 5-10 working days, but shipment times can vary. Orders are usually shipped within 24-48 hours.


If your order hasn't arrived after 10 working days, please email us at support@trynovra.com so we can look into it further.

Yes, you'll receive an email with a tracking link as soon as your order ships.


If you didn't get the tracking email, check your spam folder or contact us at support@trynovra.com and we'll resend it.

You can easily cancel your subscription yourself anytime by logging into your account Manage Subscription, then enter your email and you will be sent a link to edit/cancel your subscription.


If you have trouble finding the option, just email us at support@trynovra.com and we'll cancel it for you.

Yes! In your account dashboard, you can pause or skip deliveries whenever you like.


If you're unsure how, reach out to us at support@trynovra.com and we'll help.

No worries! Our team is here to help you. Just email us at support@trynovra.com and we'll respond within 24 hours (Mon-Sat).